This forum is not part of their job function.
For any IBM people who are here, are on their own time. Most of us, including myself, do not work for IBM.
We’re happy to help you figure out BigFix, but understand that everyone here on the forum is volunteering. Here’s a picture of your post! With the “Upload” button circled in my response. Just hit the “upload” button, or copy the image to the clipboard and then paste using CTRL-V. You can post screenshots to the forum if you want to. There are several reasons for that, among them that sharing in the forum will help not only you, but anyone else who searches the forum can benefit from the discussions and solutions and using the forum allows us to help, or not help, on our own terms rather than feeling like we’re “on-call” to you. We generally try to help, but we do that in this forum. Asking for email IDs is considered impolite in a forum ( any forum, not just this one).
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